Privacy Policy

Last Updated: June 2026

1. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Travel preferences
  • Passport information (when required for bookings or visa applications)
  • Payment information (processed securely through third-party payment providers)
  • IP address and browser information
  • Website usage data through cookies and analytics
2. How We Use Your Information

Your information may be used to:

  • Process tour and holiday bookings
  • Arrange visa application services
  • Respond to inquiries
  • Provide customer support
  • Send booking confirmations and travel documents
  • Improve our website and services
  • Send promotional offers (with your consent)
  • Meet legal and regulatory obligations
3. Sharing of Information

We may share your information only when necessary with:

  • Airlines
  • Hotels and accommodation providers
  • Tour operators
  • Visa processing authorities
  • Payment processors
  • Government agencies where legally required

We never sell your personal information to third parties.

4. Payment Security

Payments are processed using secure payment gateways. Pinkelle Adventures does not store your full payment card information on our servers.

5. Cookies

Our website uses cookies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings, although some website features may not function correctly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill bookings
  • Meet legal obligations
  • Resolve disputes
  • Improve customer service
8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion
  • Withdraw marketing consent
  • Request a copy of your data
9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us.